Mission Statement
Timberline Tractor & Marine, Inc. is a
business established for the benefit of its customers,
employees, and owners, and as such, is committed to provide
superior service of the highest quality in the most timely
manner possible at a competitive price, all in a climate of
excellence and in accordance with sound business practices
and high ethical standards.
Capability Statement
Our Pledge to Our Customers

As a member in good standing of the Better
Business Bureau, we understand and agree with the
organization's goals and principles. We pledge to
support BBB programs which foster high standards for honest
and reliable advertising. We subscribe to the efforts
of the BBB to improve public trust in business through
self-regulation and consumer education, and will assist in
these endeavors. We strive to offer outstanding
customer service, and will cooperate with the BBB in all
efforts to resolve complaints, and respond to all matters
brought to our attention in a timely and fair fashion.
As a BBB Member, we pledge that, in the
event of a dispute arising in connection with products or
services provided to your firm which we are not able to
resolve through informal BBB procedures, we will agree to
arbitration through the Better Business Bureau and abide by
the decision of an impartial third party arbitrator
furnished by the BBB.
If you have any questions or concerns,
your designated contact in our office is Lori Scholtz, (330)
966-6623.
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